Customer Satisfaction.
Eagle Enterprises is dedicated to ensuring customer satisfaction with every purchase. Our standard return policy allows customers to return products within 30 days of the purchase date for a full refund or exchange. To be eligible for a return, items must be in unused and original condition, with all tags and packaging intact. Proof of purchase is required for all returns. Customers are responsible for return shipping costs unless the product is defective or there was an error in the order. Returns will be processed promptly upon receipt, and refunds will be issued to the original payment method. Eagle Enterprises values its customers and strives to make the return process simple and efficient while maintaining a commitment to product quality and customer experience.
Yes!
Eagle Enterprises, headquartered in Anchorage, Alaska, strategically operates in two distinct locations, with an additional hub in the picturesque town of Homer. Anchorage, surrounded by the breathtaking Chugach Mountains, serves as the bustling heart of operations, offering employees and visitors a unique blend of urban amenities and access to the wild Alaskan outdoors. Meanwhile, Homer, situated on the Kenai Peninsula, provides a tranquil work environment against the stunning backdrop of Kachemak Bay and the Kenai Mountains. Eagle Enterprises' dual presence in these diverse settings reflects its commitment to both the local economy and the unique cultural and environmental aspects of each community, showcasing a harmonious integration of business and nature in the Last Frontier.
Sure can!
Eagle Enterprises is pleased to offer a convenient store pick-up option for our valued logged-in customers. When making a purchase online and logged into your account, you'll have the option to select the "In-Store Pick-Up" choice during the checkout process. Once your order is placed, our team will efficiently prepare your items for pick-up at your preferred Eagle Enterprises location.
Upon successfully placing your order, you will receive a confirmation email with detailed instructions and an estimated timeframe for when your items will be ready for pick-up. When you arrive at the designated store location, simply present your order confirmation or a valid ID, and our friendly staff will assist you in retrieving your purchase.
This streamlined in-store pick-up option is designed to provide added convenience for our customers, ensuring a seamless shopping experience with Eagle Enterprises. We appreciate your business and look forward to serving you with efficiency and excellence.